Homeowner SMS Opt-In

How homeowners consent to receive SMS from Home Reno Hotspot

Home Privacy Policy Terms of Service Contact

Overview

Home Reno Hotspot sends SMS (text) messages to homeowners to confirm project submissions, share contractor matches, schedule calls, and send appointment reminders. We obtain consent before sending marketing or promotional SMS and document how and when homeowners agree to receive these messages. This page describes our opt-in process for compliance and transparency (including for 10DLC and carrier requirements).

Ways Homeowners Consent to Receive SMS

Homeowners consent to receive SMS from Home Reno Hotspot in the following ways:

Facebook Lead Ad form. When a homeowner submits a Facebook Lead Ad form for Home Reno Hotspot, the form includes clear SMS consent language and a checkbox. By checking the box and submitting the form, the homeowner agrees to receive SMS about their renovation project. We store the lead and consent timestamp.
Initiating contact via text. When a homeowner texts our number first (e.g., after seeing our number on our website or materials), they give implied consent to receive SMS replies from us for that conversation and related service communications. We use SMS to respond and support their project.

Facebook Lead Form — Consent Language (Mockup)

Our Facebook Lead Ad forms include the following consent language. The user must acknowledge the checkbox before submitting the form. Below is a representative mockup of how the consent appears in the form flow.

Home Reno Hotspot — Get matched with a pro

I agree to receive SMS messages from Home Reno Hotspot about my home renovation request. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe.

By submitting, you agree to our Privacy Policy and Terms. We will not share your mobile number with third parties for marketing.

Representative mockup of SMS consent on our Facebook Lead Ad form. Actual form may vary slightly in layout.

Exact consent language used

The following language is displayed and must be agreed to on our Facebook Lead Ad forms:

Opt-Out (Unsubscribe)

Homeowners can opt out of SMS at any time by:

Replying STOP to any message from Home Reno Hotspot. We will send a final confirmation and cease SMS to that number.
Emailing us: help@homerenohotspot.com or privacy@homerenohotspot.com to request removal from SMS communications.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Our full SMS and data practices are described in our Privacy Policy.

Documentation and Compliance

We retain records of consent (e.g., lead form submission time and consent language version) for compliance and dispute resolution. For questions about our opt-in process or to request a copy of our consent language, contact privacy@homerenohotspot.com or see our Contact page.